Frequently Asked Questions (FAQ)

General Questions

1. What is EcoListia?

EcoListia is an online Marketplace platform where users can buy, sell, or exchange goods and services globally. We connect buyers and sellers, making it easy to find great deals or promote your own items and services.

2. Is EcoListia free to use?

Yes, posting a basic ad is free. However, we also offer premium options like featured listings or priority placement for an additional fee.

Posting Ads

3. How do I post an ad?

To post an ad:

Log in or create a vendor account.
Click on the Post an Ad button.
Fill in the required details about your item or service.
Upload clear photos, write an accurate description, and set your price.
Submit your ad.

4. Are there any rules for posting ads?

Yes, all ads must follow these guidelines:

Ads must be accurate, truthful, and lawful.
No prohibited items or services (e.g., illegal items, weapons).
Duplicate or irrelevant ads are not allowed.

5. How long will my ad stay live?

It depends on your subscription plan, all plans are renewable.

Managing Ads

6. How can I edit or delete my ad?

7. Why was my ad removed?

Your ad may have been removed for violating our terms of use. Common reasons include:

Posting prohibited content.
Including misleading or inaccurate information.
Violating copyright or intellectual property laws.

Buying and Selling

8. How do I contact a seller?

You can contact the seller by using the Contact Seller button on the product page. Messages sent through our platform are secure and private.

9. Are transactions safe on EcoListia?

YES, transactions made on our platform is safe.

10. Can EcoListia help resolve disputes?

Yes, we have mechanisms in place to help resolve disputes between buyers and sellers.

Account and Support

11. Do I need an account to use EcoListia?

You can browse products without an account, but you’ll need one to post ads, contact sellers, or save products.

12. How do I create an account?

Click on the Sign Up button at the top of the page, fill in your details, and verify your email address to activate your account.

13. I forgot my password. What should I do?

Click on the Forgot Password? link on the login page. Enter your registered email address to receive instructions to reset your password.

14. How can I report a suspicious ad or user?

To report an ad or user:

Click on the Report button on the product or user profile.
Provide details of the issue.
Our team will review the report and take appropriate action.