General Questions
1. What is EcoListia?
EcoListia is an online platform where users can buy, sell, or exchange goods and services locally. We connect buyers and sellers, making it easy to find great deals or promote your own items and services.
2. Is EcoListia free to use?
Yes, posting a basic ad is free. However, we also offer premium options like featured listings or priority placement for an additional fee.
Posting Ads
3. How do I post an ad?
To post an ad:
- Log in or create an account.
- Click on the Post an Ad button.
- Fill in the required details about your item or service.
- Upload clear photos, write an accurate description, and set your price.
- Submit your ad for approval.
4. Are there any rules for posting ads?
Yes, all ads must follow these guidelines:
- Ads must be accurate, truthful, and lawful.
- No prohibited items or services (e.g., illegal items, weapons).
- Duplicate or irrelevant ads are not allowed.
5. How long will my ad stay live?
Free ads are typically live for 5 days. You can renew your ad or purchase a premium package to extend its visibility.
Managing Ads
6. How can I edit or delete my ad?
Log in to your account, go to My Listings, and select the ad you want to edit or delete.
7. Why was my ad removed?
Your ad may have been removed for violating our terms of use. Common reasons include:
- Posting prohibited content.
- Including misleading or inaccurate information.
- Violating copyright or intellectual property laws.
Buying and Selling
8. How do I contact a seller?
You can contact the seller by using the Contact Seller button on the listing page. Messages sent through our platform are secure and private.
9. Are transactions safe on EcoListia?
While we strive to create a secure platform, transactions are conducted directly between buyers and sellers. Always meet in safe, public places and use cash or secure payment methods.
10. Can EcoListia help resolve disputes?
No, we do not mediate disputes between buyers and sellers. Please exercise caution and ensure you fully trust the other party before completing a transaction.
Account and Support
11. Do I need an account to use EcoListia?
You can browse listings without an account, but you’ll need one to post ads, contact sellers, or save listings.
12. How do I create an account?
Click on the Sign Up button at the top of the page, fill in your details, and verify your email address to activate your account.
13. I forgot my password. What should I do?
Click on the Forgot Password? link on the login page. Enter your registered email address to receive instructions to reset your password.
14. How can I report a suspicious ad or user?
To report an ad or user:
- Click on the Report button on the listing or user profile.
- Provide details of the issue.
Our team will review the report and take appropriate action.
Premium Features
15. What are premium ads?
Premium ads are listings that get more visibility by appearing at the top of search results or on the homepage.
16. How do I purchase premium ad features?
When posting or editing an ad, select one of our premium options during the process and proceed to payment.
17. What payment methods do you accept?
We accept only Direct Deposit/ Transfer, & PayPal.
Contact Us
18. How can I get support?
If you have any questions or issues, please reach out to us via our Contact Us page or email us at support@ecolistia.com.