1️⃣ How does the membership work?

Our membership plans allow vendors to list and sell their products on our marketplace. Depending on the plan you choose, you get different benefits such as unlimited ads, featured listings, and extra promotions.

2️⃣ Can I upgrade or downgrade my plan?

Yes! You can upgrade or downgrade your membership at any time. The changes will take effect from your next billing cycle.

3️⃣ Is there a free plan available?

Yes, we offer a Basic Free Plan with limited features. If you need more visibility and sales, we recommend upgrading to a paid plan.

4️⃣ How long does my membership last?

Each membership plan lasts for 30, 60, or 90 days depending on the package you choose. You can renew or upgrade anytime.

5️⃣ What happens if I don’t renew my membership?

If you don’t renew, your ads will expire, and your store will no longer be visible to buyers. You can always reactivate by subscribing again.

6️⃣ How do I receive payments for my sales?

Buyers pay directly to the marketplace. We then release your earnings after deducting a small commission based on the plan you selected.

7️⃣ What is the commission per sale?

The marketplace charges a small percentage commission per sale (e.g., 5-10%), depending on your membership plan.

8️⃣ Who handles shipping and delivery?

Vendors are responsible for shipping their products directly to buyers. The marketplace does not interfere with logistics.

9️⃣ Can I promote my products?

Yes! Higher-tier plans come with featured ads, top search placement, and social media promotion to help you sell faster.

🔟 What support do I get as a vendor?

All vendors get basic support, but premium members enjoy priority customer service for faster assistance.

💡 Still have questions? Contact us anytime! 🚀